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Operations Guide

Search how-to guides, or download the full guide as a PDF.

Download the Guide (PDF)

Featured Walkthrough

Bank Reconciliation Walkthrough

A step-by-step procedure for importing a bank CSV and reconciling transactions end to end.

Concepts

Why Integrations Matter — The Christmas-Lights Metaphor

A plain-English guide to how connected data flows in CheckSmith.ai and the common gaps that break the strand.

Payments

Contractor Onboarding: Invite And Complete

How contractors fill in their own W-9 and deposit details through a secure link, and the safeguards protecting those records.

Guided Diagnostic

Troubleshooting Wizard

Step through the most common integration failure points and get targeted fixes for anything that looks off.

Printing & Checks

MICR Troubleshooting Guide

Fix common E-13B font issues — OTF vs TTF, missing glyphs, and alignment — before printing bank-scannable checks.

Ask Alice™

What Can I Ask Ask Alice™?

Browse a searchable directory of business requests — from bookkeeping and invoicing to payroll and reports — and start a thread with one click.

Platform admins: your ops guide is at /help/admin.